1. Overview
This Privacy Policy explains how WP Error Alert, a TinySharp product, handles information when you visit this website, purchase a paid plan, activate a commercial license, use monitoring features, or receive service notifications.
The public website at wp-error-alert.tinysharp.com is designed as a static website and does not require its own WordPress database, customer account database, or local payment database.
2. Information processed
- Contact and billing identifiers supplied during checkout, such as name and email address.
- Paddle customer, subscription and transaction identifiers used to verify paid entitlements.
- License identifiers, activation status, plan type and permitted site count.
- Website identifiers required to register licensed installations.
- Monitoring and diagnostic data necessary to detect availability problems, WordPress errors, incidents and recovery states.
- Technical request metadata needed for security, reliability and abuse prevention.
- Email delivery metadata required for transactional license and service notifications.
3. Payment processing
Payments, subscription billing, applicable taxes and checkout are handled by Paddle as the payment and Merchant of Record provider for paid purchases. WP Error Alert does not receive or store your complete payment card number on this public website.
Transaction and subscription identifiers may be stored in the WP Error Alert Control Plane so paid access, renewals, cancellations and entitlement state can be synchronized securely.
4. Monitoring and diagnostics
Paid monitoring may process technical information about registered WordPress installations, uptime checks, incident state, detected errors and recovery signals. The service is designed to collect information necessary to provide monitoring, diagnostics and notifications rather than unrelated site content.
5. Email delivery
Transactional email may be delivered using Brevo or another configured provider. Messages can include purchase confirmation, license information, monitoring alerts, recovery notices and service-related notifications.
6. Cookies and third-party technologies
The static marketing website is designed to operate without a local account system. Third-party services loaded for checkout, such as Paddle.js, may use technologies necessary for checkout, fraud prevention, security, localization and payment functionality under their own policies.
7. Purposes and legal bases
Information is processed where necessary to provide the requested service, perform subscription and licensing obligations, protect the service, comply with legal obligations, prevent abuse, and pursue legitimate operational interests such as reliability and security. Where consent is legally required, processing should rely on that consent.
8. Retention
Information is retained only for as long as reasonably necessary for licensing, subscription records, security, accounting, fraud prevention, legal compliance, incident history and service operation.
9. Sharing
Information may be shared with service providers strictly as needed to operate WP Error Alert, including payment processing, infrastructure hosting, monitoring, transactional email and security services, or where disclosure is legally required.
10. Your rights
Depending on your location, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent. Statutory rights are not limited by this policy.
11. Security
WP Error Alert separates the public website, Control Plane and monitoring service. Sensitive server credentials such as Paddle API keys, webhook secrets and transactional email API keys are not intended to be embedded in the public website.
12. Contact
For privacy or support requests, use the contact channel published on TinySharp.com. Do not send passwords, API keys or other secrets.